Frequently Asked Questions
Are you insured for loss and damages?
Yes, we are fully insured for loss and damages and we are all DBS checked at Click and Klean.
Where are Click and Klean based and what areas do you cover?
We are based in Manchester and cover Greater Manchester, Trafford, Stockport and Tameside.
What experience do you have?
We have 10 years cleaning experience. Including commercial and domestic cleaning. Our cleaners are trained to a high standard using our experienced methods.
Will we have a regular cleaner?
Yes, you will have a regular cleaner who will be trained to specifically clean your space.
Do you supply the equipment and the products?
Yes, we supply all the cleaning products and equipment. Our equipment is disinfected after every clean, however if you would prefer us to use your products and equipment this is something that can be arranged.
What if my cleaner is on holiday?
If your regular cleaner is on holiday you will be provided with the same high standard clean. All of our cleaners are training to the same high standard and will be briefed on your cleaning requirements. Each of our cleaners will be dressed in a company uniform with I.D.
Do you have a minimum time booking policy?
We have a minimum 2hr cleaning appointment booking.
How much notice should I give to re-arrange or cancel my appointment?
We require 48hrs notice for a booking cancellation to inform the team allocated to you.